Wednesday, August 26, 2020

Calculate Osmotic Pressure Example Problem

Figure Osmotic Pressure Example Problem This model issue shows how to figure the measure of solute to add to make a particular osmotic weight in an answer. Osmotic Pressure Example Problem How much glucose (C6H12O6) per liter ought to be utilized for an intravenous answer for coordinate the 7.65 atm at 37 degrees Celsius osmotic weight of blood?Solution:Osmosis is the progression of a dissolvable into an answer through a semipermeable film. Osmotic weight is the weight that stops the procedure of assimilation. Osmotic weight is a colligative property of a substance since it relies upon the grouping of the solute and not its compound nature.Osmotic pressure is communicated by the recipe: ÃŽ iMRT where ÃŽ is the osmotic weight in atm,â i van t Hoff factor of the solute, M molar fixation in mol/L, R all inclusive gas consistent 0.08206 Lâ ·atm/mol ·K, and T supreme temperature in Kelvin.Step 1: Determine the van t Hoff factor.Since glucose doesn't separate into particles in arrangement, the van t Hoff factor 1.Step 2: Find the outright temperature.T Degrees Celsius 273T 37 273T 310 KelvinStep 3: Find the convergence of glucose.î iMRTM ÃŽ /iRTM 7.65 atm/(1)(0.08206 Lâ ·atm/mol ·K)(310)M 0.301 mol/LStep 4: Find the measure of sucrose per liter.M mol/VolumeMol M ·VolumeMol 0.301 mol/L x 1 LMol 0.301 molFrom the occasional table:C 12 g/molH 1 g/molO 16 g/molMolar mass of glucose 6(12) 12(1) 6(16)Molar mass of glucose 72 12 96Molar mass of glucose 180 g/molMass of glucose 0.301 mol x 180 g/1 molMass of glucose 54.1 gramsAnswer:54.1 grams per liter of glucose ought to be utilized for an intravenous answer for coordinate the 7.65 atm at 37 degrees Celsius osmo tic weight of blood. What Happens If You Get the Answer Wrong Osmotic weight is basic when managing platelets. In the event that the arrangement is hypertonic to the cytoplasm of the red platelets, the cellsâ will shrivel through a procedure called crenation. On the off chance that the arrangement is hypotonic as for the osmotic weight of the cytoplasm, water will race into the cells to attempt to arrive at harmony. This may make the red platelets burst. In an isotonic arrangement, red and white platelets keep up their typical structure and capacity. Its imperative to recollect that there might be different solutes in the arrangement that influence osmotic weight. In the event that an answer is isotonic concerning glucose yet contains pretty much of an ionic species (sodium particles, potassium particles, etc), these species may relocate into or out of a cell to attempt to arrive at balance.

Saturday, August 22, 2020

Commercial company Essay Example for Free

Business organization Essay Select a significant modern or business organization situated in the United States and recorded on one of the significant stock trades in the United States. Every understudy should choose an alternate organization. Abstain from choosing an insurance agency or a bank, on the grounds that the monetary proportions for these money related organizations are unique. Compose a seven-to-eight-page twofold dispersed paper noting and showing with counts and monetary information the accompanying inquiries. 1. What is the name of the organization? What is the business division? Starbucks Corporation is in the Food and Beverage industry 2. What are the working dangers of the organization? Monetary conditions in the US and certain universal markets could antagonistically influence Starbucks’ business and money related outcomes. †as a retailer Starbucks is needy upon the customer’s optional spending. Clients may have less cash for optional buys because of employment misfortunes, abandonments, liquidations, expanded fuel and vitality costs, higher loan fees and expenses. Diminishes in client traffic will adversely affect monetary execution. Starbucks may not be fruitful in actualizing significant vital activities or successfully overseeing development, which may adversy affect our business and budgetary outcomes. †there is no confirmation that Starbucks will have the option to execute vital activities and accomplish the outcomes that are inside management’s desires. These activities are intended to make development, improve tasks and drive long haul investor esteem. Starbucks face extreme rivalry in every one of our channels and markets, which could prompt decreased productivity. Starbucks is profoundly subject to the money related execution of the America’s working section †the Americas working fragment contributes 74% of the absolute net incomes in monetary 2013. Starbucks is depending on the accomplishment in the European/Middle East, China/Asia Pacific working portions to accomplish generally development targets. Other universal activities are likewise dependent upon extra inalienable hazard when leading business abroad. Of which, include: Forex rate changes. Changes or vulnerabilities in financial, lawful, administrative, social and political conditions in universal markets. Prohibitive activities of outside or US governments influencing exchange. Enforceability of scholarly and agreement rights. Neighborhood laws Interruption in vitality supplies. Deferrals in store opening outside the ability to control of the executives. Increments in the expense of top notch Arabica espresso beans or different items. Disturbance in the gracefully chain, which will affect the capacity to convey Starbucks’ items. The misfortune if key work force or challenges in selecting and holding qualified staff Adverse open or clinical sentiments about the wellbeing impacts of devouring Starbucks’s items, just as reports of episodes including food-borne sicknesses, food altering or food pollution. Starbucks depends vigorously on data innovation in tasks, and any material disappointment, deficiency, interference or security disappointment of that innovation could hurt Starbucks’ capacity to adequately work the business. Inability to agree to nearby laws and guidelines. 3. What is the money related danger of the organization (the obligation to add up to capitalization proportion)? Market Cap: 56.69 BN Obligation: 2.05BN Obligation/absolute top proportion = 0.036 (yahoo.com, 2014) 4. Does the organization have any favored stock? The organization doesn't have favored stock. 5. What is the capital structure of the organization: momentary segment of long haul obligation, long haul obligation, favored stock (assuming any), and advertise estimation of basic stock gave and remarkable? momentary segment of long haul obligation 357.7 Million Long haul obligation 1,299 Million Favored Stock 0 Market estimation of regular stock 56.69 Billion 6. What is the company’s current genuine beta? 0.95 7. What might the beta of this organization be in the event that it had no drawn out obligation in its capital structure? Unlevered Beta utilizing Hamada condition = Beta/[1+(1-T) x (D/E)] Beta : 0.95 Minimal Tax Rate, T: 32.8% D/E: 0.036 Unlevered Beta = 0.96/[1+(1 - 0.328)*0.036] =0.937 8. What is the company’s current minimal duty rate? Annual duties for the financial year finished 2012 brought about a viable assessment pace of 32.8% contrasted with 31.1% for monetary year 2011. (Starbucks Coffee Company, 2013) 9. What is the value income different of the organization? Cost to profit apportion. This proportion is utilized related to different measurements to give investigator and speculators are brisk beginning impression of whether an organization would make a wise venture. (investopedia, 2014) Starbucks P/E proportion is 385.05 10. How has the company’s stock been acting over the most recent 5 years? Starbucks share cost 282.32% in the last 5 yrs. 11. Okay put resources into this organization? Why or why not? I would put resources into Starbucks. SBUX has the most noteworthy P/E proportion among its rivals. Their expense of obligation is low contrasted with their expense of value. That is the reason they are depending on obligation for their extension. Their profits per share have been expanding yearly. 18. The last page of your paper ought to be a Bibliography of the sources you used to set up this paper. Catalog investopedia. (2011, feb). Cost of Equity. (investopedia) Retrieved septmeber 2014, from Investopedia: www.investopedia.com/terms/c/costofeqquity.asp investopedia. (2014). Meaning of Prince Multiple. Recovered from www.investopedia.com: www.investopedia.com/terms/p/princemultiles.asp Starbucks Coffee Company. (2013). Financial 2013 Annual Report. Speculator Relations. Seattle: Starbucks Coffee Company. yahoo.com. (2014, september). Hurray Finance. (Yahoo.com, Producer) Retrieved september 2014, from Yahoo account: finance.yahoo.com/q/ks?s=SBUX+Key+Statistics

Friday, August 21, 2020

How a Buyer (or User) Persona Can Improve Your Business

How a Buyer (or User) Persona Can Improve Your Business Have you ever tried to discuss the latest Mercedes or Range Rover model with your friend who doesn’t give a hoot about cars? What was the conversation like? You probably realized that your friend wasn’t even paying attention to what you were saying, and ended up changing the direction of the conversation to avoid wasting your breath.This is exactly what happens when you try to market your products and services without checking whether your message is relevant to the person you are marketing to. The only difference is that on top of your message being ignored, you are also wasting your marketing budget.To be an effective marketer, one of the first things you need to get right is to figure out who exactly you are marketing to. Knowing who you are marketing to not only helps you to determine if your products and services are relevant to the person you are marketing to, but also to figure out if you are marketing to them in the right way.Instead of trying to convince customers why th ey need a product, you can focus on selling them what they actually want. In order to figure out exactly who you are marketing to and how to market to them in the right way, you need to come up with something known as a buyer persona.WHAT IS A BUYER PERSONA? A buyer persona can be defined as a fictional, generalized representation of your target customers. It is a detailed description of the kind of person who might be interested in buying your products and services. The buyer persona is written as if it is a description of a real person.It should include everything about the ideal customer, including demographics such as age, gender, ethnicity, education, marital status and family size, personal and professional background, goals, challenges and concerns, hobbies and interests, past buying behavior, and so on.The aim of the buyer persona is to help you understand your customers better. It allows you to put yourself in the shoes of your customers and to get a clear picture of every aspect of their daily life. It makes it possible for you to get inside the head of your customers and prospects and figure out how they think and behave, and what their motivations are.Once you understand your customers completely, you can now tailor your messaging, content, products and services to their specific behaviors, needs and concerns.With a buyer persona, there is no chance of getting it wrong, because you are not making guesses or assumptions.You actually KNOW what your customers want and need and the messages they are most likely to respond to.IS A BUYER PERSONA REALLY NECESSARY?Many marketers ignore the buyer persona, and I can certainly understand this.Creating a detailed buyer persona needs some time and effort, and after all, no marketer wants to spend time coming up with a buyer persona if they don’t think it will have a solid ROI.What many do not understand is that lack of a buyer persona actually minimizes the ROI of your other marketing campaigns. Below are som e of the reasons you need to create a buyer persona.Helps You Identify Customers’ Wants and NeedsCustomers don’t purchase products and services simply because they are available in the market. Instead, customers purchase because the product and service fulfills a certain want or need.A buyer persona allows you to figure out your customers’ wants and needs and allows you to delight them with products and services that actually satisfy these needs.Selling becomes easier when you are fulfilling customers’ needs instead of trying to convince them to buy.Makes It Easier to Tailor Your Marketing Message to Your CustomersImagine you are selling ladies’ shoes. Would the message used to sell the shoes to 20 year old ladies work for a 40 year old woman?Probably not, because the two care about different things. Sure, both might buy the same shoe, but their reasons for buying the shoe are different.In order to sell the shoe to each of them, you have to use a message that resonates wit h them and their reasons for buying the shoe.A buyer persona helps you understand the personalities, desires, and buying motivations of your customers, allowing you to tailor your marketing message to appeal to each customer’s specific desires.Helps You Understand How Customer’s Make Purchasing DecisionsDifferent customer groups make their purchasing decisions in different ways.When buying a car, a 25 year old, single guy might go for things like speed and how cool the car looks. A 45 year old father of two, on the other hand, might be more interested in space and fuel economy.Not only does this affect how you market to them, it also affects what extras you can upsell with the car.The 25 year old dude might be more interested in styling and performance upgrades, such as turbos, superchargers and body kits, while the 45 year old dad of two might be interested in child seats for his kid’s safety.The more you understand your customer, the easier it becomes to understand their pur chasing decisions, move them along the sales funnel and increase their lifetime value.Helps You Develop And Improve Products and ServicesThe better you understand your customers, the easier it will become to understand the shortcomings and challenges they face when using your products and services.You can then use this information to improve your offerings or come up with new products and services to eliminate these challenges, thus allowing you to strengthen the relationship with the customers and increase their lifetime value.Helps You Determine Where Your Customers Spend TimeIn order to effectively market your products and services, you have to figure out where your customers like to spend their time, both online and in real life so that you can reach out to them and have conversations with them in those places. If your buyer persona is a senior executive who spends most of their online time on LinkedIn, it won’t make much sense marketing your services on Facebook.If your ideal customers are young ladies who spend their evenings in coffee shops, you won’t have much success promoting your services at the gym. Developing a buyer persona helps you figure out where and how you can reach your customers easily and effectively.Ensure Everyone In The Company Is On The Same PageIf you think a buyer persona is only beneficial for the sales and marketing departments, think again.The product team needs to know exactly who they are developing the product for. Your customer service representatives need to know the personalities, behaviors and desires of your customers in order to keep them happy.Developing a buyer persona ensures that everyone within the company is on the same page on how to please your customers, which in turn helps boost customer satisfaction and retention rates.Helps You Segment Your Marketing EffortsSometimes, a business might have a large target customer group. For instance, let’s consider companies that sell shaving razors. The razors markete d to men are fundamentally the same as those marketed to women. However, if the marketers use a general campaign to market to both audiences, the product will not appeal to either men or women.If they focus on one audience, they stand to lose sales from the other audience. What such companies do is to create buyer personas for the two audiences and then come up with segmented marketing campaigns that appeal to each persona.The companies end up using different colors on the razors, different packaging, and different messages. By segmenting their marketing efforts to each buyer persona, their marketing campaigns become more effective compared to a general marketing approach.Helps You to Pre-Qualify LeadsDeveloping a buyer persona also helps your business to focus on attracting better leads who are more sales- ready. Rather than trying to push your products to customers who are not sure whether they actually need the product, you can focus on leads that actually want the product.Taking the time to develop negative personas (personas representing the type of customers you don’t want) can also make your marketing efforts more effective and lower your customer acquisition costs by weeding out the ‘bad apples’ during your marketing efforts.These are just some of the reasons why you need to create a buyer persona. Not convinced yet? What if I told you that businesses using buyer personas experience a 55% increase in organic search traffic, double the open rates of their email campaigns and increase their email click-through rates 5 times?In addition, 71% of businesses that surpass their lead and revenue goals use buyer personas. Need I say more? The benefits of developing a buyer persona for your business are endless. Question is, how do you come up with a buyer persona?HOW TO CREATE A BUYER PERSONACreating a buyer persona involves collecting information about your target customers. While the type and amount of information gathered will obviously vary depending on your business, there are some questions you need to answer about your ideal customers. These include:1. What is Their Gender?Many products are gender specific. You don’t expect to sell products like wedding dresses, heels, cosmetics and beauty products, handbags, and so on to a predominantly male clientele. Similarly, you don’t expect to sell products like shaving kits, ties, and so on to a predominantly female clientele.Even for products that are not gender specific, such as smartphones, television sets, cars, computers, and so on, the language and message used to sell to men might not work for women, and vice versa.Therefore, it is important to know the gender of your ideal customers so that you can tailor your marketing to suit them.2. What is Their Age?Knowing your ideal customers’ age is crucial in determining the kind of products they might be interested in. If you sell home maintenance products like lawn mowers and wheelbarrows, it might not make a lot of sense marke ting them to 20 year olds who are yet to buy their own homes.On the other hand, if you sell baby products, marketing to 20-30 year olds might be effective since it is at that age that they are getting married and getting their first kids.Age also influences how you market your products. For younger customers, you might focus on the ‘cool factor’ while older folks will be more concerned with the utility of a product.3. Where Do They Live?Your customers’ location also influences your marketing campaign.For instance, if you run an online business and realize that majority of your buyers live in California, you can increase your budget for geographically targeted ads in the region.Knowing the location of your ideal customers also influences the location of your business. For instance, if you want to launch a luxury car dealership, it might not be wise to locate it in a low income area.Finally, your customers’ location also influences the kind of products they prefer. For example , automotive dealers might notice that people who live in rural areas lean towards trucks, whereas urban dwellers might prefer sedans.4. What is Their Level of Education?Your customers’ education level influences the kind of message and information you provide in your marketing material.For instance, if your customers are highly educated, you might provide study results and graphics about your product and leave them to make their own decision.If their education level is low, on the other hand, you might use testimonials and other forms of social proof to influence their decision.5. What is Their Occupation?A person’s occupation might influence the kind of products they buy.For instance, if you sell high end, high performance computers, it might be more effective to market them to designers, animators and video editors rather than social media professionals who only need a device that can connect to the internet.If you provide email marketing services or SEO services, online busi ness owners might be very interested in your services, whereas a nurse or a civil engineer might not care about your services.6. What is Their Income Level?This is another important consideration when coming up with a buyer persona. Remember, your customers will only buy your products if they can afford them, therefore you need to know the income range of the people you are targeting.For example, if you are a car salesperson, you wouldn’t spend your time trying to sell cars to students who don’t have any income. If you sell real estate, you wouldn’t spend your marketing budget advertising to people in entry level jobs since they might not earn enough to spend on a home.7. What are Their Interests and Leisure Pursuits?You might be wondering why you need to know the interests, hobbies and leisure habits of your buyers.This information helps you to better understand their personalities, which in turn makes it easier for you to connect with them. It also allows you to know where t hey hang out, so that you can easily reach out to them.For example, if you realize that majority of your customers go to the gym, you can partner with gyms around your locality to promote your products and services to them.8. What is Their Relationship Status?Are your target customers single or married? Do they have kids? What ages are their kids? This information is very crucial.The wants, needs, preferences and leisure activities of single people are very different from those of married people.Similarly, the wants, needs and preferences of people with toddlers are very different from those of people with teenage children. This information helps you position your products and services in a manner that resonates with your ideal buyer.9. What are Their Goals and Objectives?What are the goals and objectives of your ideal customers? What are they trying to achieve using your product or service?Understanding why customers purchase your product will help you refine your marketing strateg y and promote your products the right way.10. What are Their Challenges?What concerns and objections does your ideal buyer have about purchasing your products and services? Knowing these concerns and objections allows you to address them and convince your ideal buyers why your products are best for them.11. What is Their Purchase History?This information helps you understand what your buyers consider to be important and also helps you further refine their demographic information.For instance, if you notice that most of your customers are buying outdoor home equipment, you can deduce that they are middle class and they live in rural or suburban areas.12. What are Their Social Media Tendencies?How do your customers use social media? Which social media platforms do they prefer? This information helps you to determine the best social media channels to focus on in your marketing and the kind of content that will resonate with them.These are some of the questions you should try to answer when coming up with a buyer persona. Once you find answers to these questions, aggregate the average data for each question and then use it to create your user persona.Finally, come up with a fictional name to go with your buyer persona and choose a photo to go with the name. Doing so makes your buyer persona feel like a real person, rather than a collection of data.Obviously, you might be wondering where the heck you will get all this information. Below are some approaches you can use to get this information:Conduct traditional market research: If you do not have budgetary constraints, conducting market research about your target customers can help you come up with great data for your buyer persona.Conduct surveys: Sending out questionnaires with the above questions to your existing customer base can also provide you with a lot of information for your buyer persona. You can encourage your customers to take part in the survey by offering a small incentive, such as a discount coupon. Check your web and social media analytics: Your web and social media analytics contain a wealth of data about the people currently interacting online with your business or brand. This data can be useful in creating your buyer persona.Talk to your employees: Employees who interact with your customers can also provide you with useful information about your customers. Give them surveys with the above questions and use their responses to come up with a buyer persona.When conducting surveys, especially on customers, it is important to use open ended questions and where possible, follow them up with a ‘why?” Doing so will give you better insights into their behaviors, goals, and challenges.Open ended questions allow people to talk about their true feelings, which is important since you want to completely understand your customers.It’s also good to note that if your customer base is too wide, it is alright to come up with two or three buyer personas. Still, avoid the temptation to co me up with a buyer persona for every possible target customer. Just come up with buyer personas for two or three of your best performing customer groups and you are good to go.SAMPLE BUYER PERSONATo make it easier for you to understand what a buyer persona should look like, let’s take a look at a sample buyer persona from a web design agency that focuses on building and maintaining websites for freelance writers.Persona Name: Freelancer FredGender: MaleAge: 27Location: Remote (lives in an urban area)Relationship status:  Single, no kidsEducation: UndergraduateOccupation: Offers freelance writing services onlineIncome level: $50,000Goals: Build a thriving freelance writing agency that brings in over $200,000 annually.Challenges:Wants a modern website, but does not have a huge budget to spend on building and maintaining the site.Is not very conversant with SEO practices.Social media habits: Spends a lot of time on Twitter and LinkedIn, mostly networking with other freelancers and re aching out to prospective clients.Hobbies and interests:TravelingVolunteeringOnline gamingHOW TO USE YOUR BUYER PERSONAObviously, you are not going to use all this effort to create a buyer persona just to leave it at that. You need to make use of it. Below are some tips on how to make use of the buyer persona you just created.Classify Prospects by PersonaEvery time you get a new prospect, you should classify them by their respective persona. This allows you to tailor any further interaction with the prospect to suit their persona. Come up with a question or series of questions that will help you determine in which persona a prospect fits.You can then use these questions to classify the prospect during your first interaction with them, regardless of whether the interaction happens in person, through a phone call, or on an online opt-in form.Of course, not all prospects will fit neatly into your buyer personas. Just classify the prospect into the closest persona. If you realize that s ome clients are too detached from any of your current personas, you can use their data to create additional personas.Tailor Your Content to Buyer PersonasAddress your buyer personas: Now that you know who you are selling to, customize your messages to address your buyer persona instead of addressing everyone. For example, instead of saying “are you looking for a power suit,” you can now say, “Are you a 35 year old female CEO looking for a power suit?” The second question will resonate and connect better with your customers.Address their problems: Since you now know the specific problems of your buyer persona, you can address them rather than addressing general problems that your ideal customer might not even be experiencing.Appeal to different points of view: Instead of creating general content, create different content that appeals to each of your buyer personas.Serve dynamic persona-based web content: There are tools that allow you to show different content based on the bu yer persona you have placed a prospect in. Whenever they visit your website, they will only be shown content that is relevant to their buyer persona.Place prospects in persona-based drip campaigns: Once you assign a buyer persona to a prospect, you can then place the prospect in a drip email campaign that is customized to suit their persona and their current phase in the buyer’s journey.Find the appropriate marketing channel: Now that you know where your customers spend their time online, you can use the appropriate marketing channels to market to them. Since you know their interests, it becomes easier to determine which influencers your customers are more likely to follow and trust.Track Your PersonasYou should also track information and data about your buyer personas. For instance, is one buyer persona generating more leads than the other? Is one buyer persona spending more money than the other?This information can help determine if you are spending your advertising budget optim ally or if you are using the best methods to reach out to prospects.WRAPPING UPKnowing who your customers are, how they think and behave, and what their problems and concerns are allows you to effectively connect and communicate with them and build engagement, trust and loyalty.By creating a buyer persona and basing your marketing strategies on this persona, you will be able to boost your sales efforts and accelerate your business’ growth.

How a Buyer (or User) Persona Can Improve Your Business

How a Buyer (or User) Persona Can Improve Your Business Have you ever tried to discuss the latest Mercedes or Range Rover model with your friend who doesn’t give a hoot about cars? What was the conversation like? You probably realized that your friend wasn’t even paying attention to what you were saying, and ended up changing the direction of the conversation to avoid wasting your breath.This is exactly what happens when you try to market your products and services without checking whether your message is relevant to the person you are marketing to. The only difference is that on top of your message being ignored, you are also wasting your marketing budget.To be an effective marketer, one of the first things you need to get right is to figure out who exactly you are marketing to. Knowing who you are marketing to not only helps you to determine if your products and services are relevant to the person you are marketing to, but also to figure out if you are marketing to them in the right way.Instead of trying to convince customers why th ey need a product, you can focus on selling them what they actually want. In order to figure out exactly who you are marketing to and how to market to them in the right way, you need to come up with something known as a buyer persona.WHAT IS A BUYER PERSONA? A buyer persona can be defined as a fictional, generalized representation of your target customers. It is a detailed description of the kind of person who might be interested in buying your products and services. The buyer persona is written as if it is a description of a real person.It should include everything about the ideal customer, including demographics such as age, gender, ethnicity, education, marital status and family size, personal and professional background, goals, challenges and concerns, hobbies and interests, past buying behavior, and so on.The aim of the buyer persona is to help you understand your customers better. It allows you to put yourself in the shoes of your customers and to get a clear picture of every aspect of their daily life. It makes it possible for you to get inside the head of your customers and prospects and figure out how they think and behave, and what their motivations are.Once you understand your customers completely, you can now tailor your messaging, content, products and services to their specific behaviors, needs and concerns.With a buyer persona, there is no chance of getting it wrong, because you are not making guesses or assumptions.You actually KNOW what your customers want and need and the messages they are most likely to respond to.IS A BUYER PERSONA REALLY NECESSARY?Many marketers ignore the buyer persona, and I can certainly understand this.Creating a detailed buyer persona needs some time and effort, and after all, no marketer wants to spend time coming up with a buyer persona if they don’t think it will have a solid ROI.What many do not understand is that lack of a buyer persona actually minimizes the ROI of your other marketing campaigns. Below are som e of the reasons you need to create a buyer persona.Helps You Identify Customers’ Wants and NeedsCustomers don’t purchase products and services simply because they are available in the market. Instead, customers purchase because the product and service fulfills a certain want or need.A buyer persona allows you to figure out your customers’ wants and needs and allows you to delight them with products and services that actually satisfy these needs.Selling becomes easier when you are fulfilling customers’ needs instead of trying to convince them to buy.Makes It Easier to Tailor Your Marketing Message to Your CustomersImagine you are selling ladies’ shoes. Would the message used to sell the shoes to 20 year old ladies work for a 40 year old woman?Probably not, because the two care about different things. Sure, both might buy the same shoe, but their reasons for buying the shoe are different.In order to sell the shoe to each of them, you have to use a message that resonates wit h them and their reasons for buying the shoe.A buyer persona helps you understand the personalities, desires, and buying motivations of your customers, allowing you to tailor your marketing message to appeal to each customer’s specific desires.Helps You Understand How Customer’s Make Purchasing DecisionsDifferent customer groups make their purchasing decisions in different ways.When buying a car, a 25 year old, single guy might go for things like speed and how cool the car looks. A 45 year old father of two, on the other hand, might be more interested in space and fuel economy.Not only does this affect how you market to them, it also affects what extras you can upsell with the car.The 25 year old dude might be more interested in styling and performance upgrades, such as turbos, superchargers and body kits, while the 45 year old dad of two might be interested in child seats for his kid’s safety.The more you understand your customer, the easier it becomes to understand their pur chasing decisions, move them along the sales funnel and increase their lifetime value.Helps You Develop And Improve Products and ServicesThe better you understand your customers, the easier it will become to understand the shortcomings and challenges they face when using your products and services.You can then use this information to improve your offerings or come up with new products and services to eliminate these challenges, thus allowing you to strengthen the relationship with the customers and increase their lifetime value.Helps You Determine Where Your Customers Spend TimeIn order to effectively market your products and services, you have to figure out where your customers like to spend their time, both online and in real life so that you can reach out to them and have conversations with them in those places. If your buyer persona is a senior executive who spends most of their online time on LinkedIn, it won’t make much sense marketing your services on Facebook.If your ideal customers are young ladies who spend their evenings in coffee shops, you won’t have much success promoting your services at the gym. Developing a buyer persona helps you figure out where and how you can reach your customers easily and effectively.Ensure Everyone In The Company Is On The Same PageIf you think a buyer persona is only beneficial for the sales and marketing departments, think again.The product team needs to know exactly who they are developing the product for. Your customer service representatives need to know the personalities, behaviors and desires of your customers in order to keep them happy.Developing a buyer persona ensures that everyone within the company is on the same page on how to please your customers, which in turn helps boost customer satisfaction and retention rates.Helps You Segment Your Marketing EffortsSometimes, a business might have a large target customer group. For instance, let’s consider companies that sell shaving razors. The razors markete d to men are fundamentally the same as those marketed to women. However, if the marketers use a general campaign to market to both audiences, the product will not appeal to either men or women.If they focus on one audience, they stand to lose sales from the other audience. What such companies do is to create buyer personas for the two audiences and then come up with segmented marketing campaigns that appeal to each persona.The companies end up using different colors on the razors, different packaging, and different messages. By segmenting their marketing efforts to each buyer persona, their marketing campaigns become more effective compared to a general marketing approach.Helps You to Pre-Qualify LeadsDeveloping a buyer persona also helps your business to focus on attracting better leads who are more sales- ready. Rather than trying to push your products to customers who are not sure whether they actually need the product, you can focus on leads that actually want the product.Taking the time to develop negative personas (personas representing the type of customers you don’t want) can also make your marketing efforts more effective and lower your customer acquisition costs by weeding out the ‘bad apples’ during your marketing efforts.These are just some of the reasons why you need to create a buyer persona. Not convinced yet? What if I told you that businesses using buyer personas experience a 55% increase in organic search traffic, double the open rates of their email campaigns and increase their email click-through rates 5 times?In addition, 71% of businesses that surpass their lead and revenue goals use buyer personas. Need I say more? The benefits of developing a buyer persona for your business are endless. Question is, how do you come up with a buyer persona?HOW TO CREATE A BUYER PERSONACreating a buyer persona involves collecting information about your target customers. While the type and amount of information gathered will obviously vary depending on your business, there are some questions you need to answer about your ideal customers. These include:1. What is Their Gender?Many products are gender specific. You don’t expect to sell products like wedding dresses, heels, cosmetics and beauty products, handbags, and so on to a predominantly male clientele. Similarly, you don’t expect to sell products like shaving kits, ties, and so on to a predominantly female clientele.Even for products that are not gender specific, such as smartphones, television sets, cars, computers, and so on, the language and message used to sell to men might not work for women, and vice versa.Therefore, it is important to know the gender of your ideal customers so that you can tailor your marketing to suit them.2. What is Their Age?Knowing your ideal customers’ age is crucial in determining the kind of products they might be interested in. If you sell home maintenance products like lawn mowers and wheelbarrows, it might not make a lot of sense marke ting them to 20 year olds who are yet to buy their own homes.On the other hand, if you sell baby products, marketing to 20-30 year olds might be effective since it is at that age that they are getting married and getting their first kids.Age also influences how you market your products. For younger customers, you might focus on the ‘cool factor’ while older folks will be more concerned with the utility of a product.3. Where Do They Live?Your customers’ location also influences your marketing campaign.For instance, if you run an online business and realize that majority of your buyers live in California, you can increase your budget for geographically targeted ads in the region.Knowing the location of your ideal customers also influences the location of your business. For instance, if you want to launch a luxury car dealership, it might not be wise to locate it in a low income area.Finally, your customers’ location also influences the kind of products they prefer. For example , automotive dealers might notice that people who live in rural areas lean towards trucks, whereas urban dwellers might prefer sedans.4. What is Their Level of Education?Your customers’ education level influences the kind of message and information you provide in your marketing material.For instance, if your customers are highly educated, you might provide study results and graphics about your product and leave them to make their own decision.If their education level is low, on the other hand, you might use testimonials and other forms of social proof to influence their decision.5. What is Their Occupation?A person’s occupation might influence the kind of products they buy.For instance, if you sell high end, high performance computers, it might be more effective to market them to designers, animators and video editors rather than social media professionals who only need a device that can connect to the internet.If you provide email marketing services or SEO services, online busi ness owners might be very interested in your services, whereas a nurse or a civil engineer might not care about your services.6. What is Their Income Level?This is another important consideration when coming up with a buyer persona. Remember, your customers will only buy your products if they can afford them, therefore you need to know the income range of the people you are targeting.For example, if you are a car salesperson, you wouldn’t spend your time trying to sell cars to students who don’t have any income. If you sell real estate, you wouldn’t spend your marketing budget advertising to people in entry level jobs since they might not earn enough to spend on a home.7. What are Their Interests and Leisure Pursuits?You might be wondering why you need to know the interests, hobbies and leisure habits of your buyers.This information helps you to better understand their personalities, which in turn makes it easier for you to connect with them. It also allows you to know where t hey hang out, so that you can easily reach out to them.For example, if you realize that majority of your customers go to the gym, you can partner with gyms around your locality to promote your products and services to them.8. What is Their Relationship Status?Are your target customers single or married? Do they have kids? What ages are their kids? This information is very crucial.The wants, needs, preferences and leisure activities of single people are very different from those of married people.Similarly, the wants, needs and preferences of people with toddlers are very different from those of people with teenage children. This information helps you position your products and services in a manner that resonates with your ideal buyer.9. What are Their Goals and Objectives?What are the goals and objectives of your ideal customers? What are they trying to achieve using your product or service?Understanding why customers purchase your product will help you refine your marketing strateg y and promote your products the right way.10. What are Their Challenges?What concerns and objections does your ideal buyer have about purchasing your products and services? Knowing these concerns and objections allows you to address them and convince your ideal buyers why your products are best for them.11. What is Their Purchase History?This information helps you understand what your buyers consider to be important and also helps you further refine their demographic information.For instance, if you notice that most of your customers are buying outdoor home equipment, you can deduce that they are middle class and they live in rural or suburban areas.12. What are Their Social Media Tendencies?How do your customers use social media? Which social media platforms do they prefer? This information helps you to determine the best social media channels to focus on in your marketing and the kind of content that will resonate with them.These are some of the questions you should try to answer when coming up with a buyer persona. Once you find answers to these questions, aggregate the average data for each question and then use it to create your user persona.Finally, come up with a fictional name to go with your buyer persona and choose a photo to go with the name. Doing so makes your buyer persona feel like a real person, rather than a collection of data.Obviously, you might be wondering where the heck you will get all this information. Below are some approaches you can use to get this information:Conduct traditional market research: If you do not have budgetary constraints, conducting market research about your target customers can help you come up with great data for your buyer persona.Conduct surveys: Sending out questionnaires with the above questions to your existing customer base can also provide you with a lot of information for your buyer persona. You can encourage your customers to take part in the survey by offering a small incentive, such as a discount coupon. Check your web and social media analytics: Your web and social media analytics contain a wealth of data about the people currently interacting online with your business or brand. This data can be useful in creating your buyer persona.Talk to your employees: Employees who interact with your customers can also provide you with useful information about your customers. Give them surveys with the above questions and use their responses to come up with a buyer persona.When conducting surveys, especially on customers, it is important to use open ended questions and where possible, follow them up with a ‘why?” Doing so will give you better insights into their behaviors, goals, and challenges.Open ended questions allow people to talk about their true feelings, which is important since you want to completely understand your customers.It’s also good to note that if your customer base is too wide, it is alright to come up with two or three buyer personas. Still, avoid the temptation to co me up with a buyer persona for every possible target customer. Just come up with buyer personas for two or three of your best performing customer groups and you are good to go.SAMPLE BUYER PERSONATo make it easier for you to understand what a buyer persona should look like, let’s take a look at a sample buyer persona from a web design agency that focuses on building and maintaining websites for freelance writers.Persona Name: Freelancer FredGender: MaleAge: 27Location: Remote (lives in an urban area)Relationship status:  Single, no kidsEducation: UndergraduateOccupation: Offers freelance writing services onlineIncome level: $50,000Goals: Build a thriving freelance writing agency that brings in over $200,000 annually.Challenges:Wants a modern website, but does not have a huge budget to spend on building and maintaining the site.Is not very conversant with SEO practices.Social media habits: Spends a lot of time on Twitter and LinkedIn, mostly networking with other freelancers and re aching out to prospective clients.Hobbies and interests:TravelingVolunteeringOnline gamingHOW TO USE YOUR BUYER PERSONAObviously, you are not going to use all this effort to create a buyer persona just to leave it at that. You need to make use of it. Below are some tips on how to make use of the buyer persona you just created.Classify Prospects by PersonaEvery time you get a new prospect, you should classify them by their respective persona. This allows you to tailor any further interaction with the prospect to suit their persona. Come up with a question or series of questions that will help you determine in which persona a prospect fits.You can then use these questions to classify the prospect during your first interaction with them, regardless of whether the interaction happens in person, through a phone call, or on an online opt-in form.Of course, not all prospects will fit neatly into your buyer personas. Just classify the prospect into the closest persona. If you realize that s ome clients are too detached from any of your current personas, you can use their data to create additional personas.Tailor Your Content to Buyer PersonasAddress your buyer personas: Now that you know who you are selling to, customize your messages to address your buyer persona instead of addressing everyone. For example, instead of saying “are you looking for a power suit,” you can now say, “Are you a 35 year old female CEO looking for a power suit?” The second question will resonate and connect better with your customers.Address their problems: Since you now know the specific problems of your buyer persona, you can address them rather than addressing general problems that your ideal customer might not even be experiencing.Appeal to different points of view: Instead of creating general content, create different content that appeals to each of your buyer personas.Serve dynamic persona-based web content: There are tools that allow you to show different content based on the bu yer persona you have placed a prospect in. Whenever they visit your website, they will only be shown content that is relevant to their buyer persona.Place prospects in persona-based drip campaigns: Once you assign a buyer persona to a prospect, you can then place the prospect in a drip email campaign that is customized to suit their persona and their current phase in the buyer’s journey.Find the appropriate marketing channel: Now that you know where your customers spend their time online, you can use the appropriate marketing channels to market to them. Since you know their interests, it becomes easier to determine which influencers your customers are more likely to follow and trust.Track Your PersonasYou should also track information and data about your buyer personas. For instance, is one buyer persona generating more leads than the other? Is one buyer persona spending more money than the other?This information can help determine if you are spending your advertising budget optim ally or if you are using the best methods to reach out to prospects.WRAPPING UPKnowing who your customers are, how they think and behave, and what their problems and concerns are allows you to effectively connect and communicate with them and build engagement, trust and loyalty.By creating a buyer persona and basing your marketing strategies on this persona, you will be able to boost your sales efforts and accelerate your business’ growth.

Sunday, May 24, 2020

A Study On My Sister Julia s Story, The Banner That Hung...

#StayStrongJulia read the banner that hung directly over the junior class. As I walked out into the middle of the gymnasium, the chanting grew louder and louder. Stay strong Julia was repeated over and over. I found myself in a unique situation, holding a microphone in front of 1,500 of my peers, a senior in high school with a message to deliver. As the all-school pep rally quieted down, the emotion leaked into my voice as I began to tell my sister Julia s story to the crowd. Just one year younger than me, a junior at East High school, my sister had been diagnosed with a brain tumor in her temporal lobe. Spontaneous blackouts while driving were the symptoms that sent her to the hospital for an MRI. The specific type of tumor the doctors found had a history of being malignant, and she was scheduled for immediate surgery. Standing before this crowd, I had a chance to equip them with a basic understanding of her condition, and further mobilize them to support her with cards, visits, an d even hashtags. As a senior in high school, I had no idea how important this kind of social support was for the healing process. I am incredibly glad I self-taught Psychology 101 so I could sign into higher level psychology classes like Adult and Health Psychology. My Health Psychology class taught me to understand the medical process through the biopsychosocial approach, where psychological and social factors contribute to the overall health of a person. In our discussion about stress, IShow MoreRelatedDeveloping Management Skills404131 Words   |  1617 PagesManagement, Human Resources, Strategy, and Organizational Behavior that helps you actively study and prepare material for class. Chapter-by-chapter activities, including built-in pretests and posttests, focus on what you need to learn and to review in order to succeed. Visit www.mymanagementlab.com to learn more. DEVELOPING MANAGEMENT SKILLS EIGHTH EDITION David A. Whetten BRIGHAM YOUNG UNIVERSITY Kim S. Cameron UNIVERSITY OF MICHIGAN Prentice Hall Boston Columbus Indianapolis New YorkRead MoreExploring Corporate Strategy - Case164366 Words   |  658 Pages22/10/2007 11:54 Page 597 CASE STUDIES ECS8C_C01.qxd 22/10/2007 11:54 Page 598 ECS8C_C01.qxd 22/10/2007 11:54 Page 599 Guide to using the case studies The main text of this book includes 87 short illustrations and 15 case examples which have been chosen to enlarge speciï ¬ c issues in the text and/or provide practical examples of how business and public sector organisations are managing strategic issues. The case studies which follow allow the reader to extend

Thursday, May 14, 2020

Where The Wild Things Are By Maurice Sendak - 1014 Words

Maurice Sendak’s Where the Wild Things Are was published in 1963 and since then, remains a cornerstone of children’s literature. It has remained one of the most popular children’s books and has been described as a â€Å"watershed, ushering in the modern age of pictures books†. With all these accolades, it becomes very easy to view the book through different psychoanalytical and sociological lens and try to force a subliminal message on the story, even if it is less than 350 words. There have been interpretations where Max is pushing a pro capitalist agenda or where he is experiencing America n the early stages of the Cold War. It highly unlikely Sendak was attempting to make a political message. In actuality, when looking at the images and the text, he illustrates the five stages of grief, denial, anger, bargaining, depression, and acceptance, and instead of using an adult character, he creates Max, a young boy, because children are emotionally sensitive a nd feel things more intensely. The story begins with Max in the midst of his mischievous night. There is little context given for why Max decided that that night was the night for him to don his wolf costume and wreck havoc upon his domestic sphere, which could play into the first stage of grief: denial. Denial of an event is a very powerful force, and it could have been enough for Max to snap. We see his father is not mentioned once in the book, so it could suggest a death, divorce, or a move, all of which could be traumaticShow MoreRelatedWhere The Wild Things Are By Maurice Sendak2262 Words   |  10 Pages1. Where the Wild Things Are by Maurice Sendak is an exuberant picture book which will make it a fun and exciting read. The compressed language will guide children easily throughout the book. Sendak promotes a touching message of unconditional love, a message that even if one misbehaves, there will be supper waiting on the table (Max does get sent to his room, but no matter ho w much he has misbehaved, his mother will always love him and cherish him). Sendak also dives into deeper psychological emotionsRead MoreWhere The Wild Things Are By Maurice Sendak1221 Words   |  5 Pages â€Å"Where the Wild Things Are† is an illustrated story by Maurice Sendak intended for children. This story clearly narrate the targeted audience – the children – the story of Max, a disobedient boy who ran away from home after being scolded vehemently by his mother. Due to Max’s reckless behavior, his mother furiously â€Å"sent him to bed without eating anything† (Sendak 8). After living together with the scary monsters in a place called Where the Wild Things Are, Max decided to return home since he couldRead MoreWhere The Wild Things Are By Maurice Sendak1248 Words   |  5 PagesI am analyzing the illustrations of the children’s book ‘Where The Wild Things Are’, Written and Illustrated by Maurice Sendak, first publish ed in 1963 in the USA by Harper and Rowe. Sendak uses layout in an interesting way throughout the book, which feels cinematic in approach. The first six illustrations gradually increase in size, until the illustration fills a single page. It creates a feeling of the viewer zooming in on the scene. It also carries the idea in the text of a forest, that ‘grewRead MoreWhere The Wild Things Are Written And Illustrated By Maurice Sendak1236 Words   |  5 PagesWhere the Wild Things Are written and illustrated by Maurice Sendak, is one of my all-time favorite children’s book because as a little girl, I remember before going to bed and picking out this book for my father to read to me. My father had a wonderful speaking voice that allowed for these characters to come alive in my mind. I could imagine being the protagonist character Max, and sailing off to place full monsters and mystery. There is a part in the middle of the story called â€Å"The Wild Rumpus†Read More Poor Parenting Techniques Displayed in Ma urice Sendaks Where The Wild Things Are3338 Words   |  14 Pages Poor Parenting can cause poorly behaved children Where The Wild Things Are was first published in 1963 and is the first part of a trilogy of award - winning books by American author and illustrator Maurice Sendak. Where The Wild Things Are is haunting and imaginative and describes how a young child, called Max, creates a fictitious fantasy world in order to deal with the terrifying reality of anger. Poor parenting is a lack of parenting techniques and skills in relation to the responsibilitiesRead More Maurice Sendak: Through Controversy To Success Essay1301 Words   |  6 PagesMaurice Sendak: Through Controversy To Success â€Å"These are difficult times for children. Children have to be brave to survive what the world does to them. And this world is scrungier and rougher and dangerouser than it ever was before†Ã¢â‚¬â€Maurice Sendak Throughout the past fifty years, Maurice Sendak has been a challenging and inventive voice for children’s literature. His work will continue to be entertaining and educational for young children and adults alike for many years to come. SendakRead MoreEssay on Subtle Differences in Where The Wild Things Are1355 Words   |  6 PagesMake Where The Wild Things Are a Classic When one thinks of a childrens picture book, one usually thinks of bright colors and a story that involves a princess and a prince charming. One of the most classic childrens books, Maurice Sendaks Where The Wild Things Are, however, neither uses bright colors nor a traditional love story. Instead the readers meet a young boy, Max, who, when sent to his room without dinner, imagines a far off land. We meet his friends, the wild things, andRead MoreExploring William Moebius Article Introduction to Picture Book Codes and How it Relates to Maurice Sendaks Where the Wild Things Are1199 Words   |  5 Pagesand the right and round, the code of line and capillarity, and the code of colour. Each code speaks of a different aspect of the image and how it relates to psychology behind the implied meaning. These methods come together in Where the Wild Things Are by Maurice Sendak. Each page is filled with evidence supporting William Moebius theories and suggestions. In the code of position, size and diminishing returns, William Moebius talks about how the position of the character on the page relatesRead MoreThe Wild Things Are By Maurice Sendak904 Words   |  4 PagesOver the course of Where the Wild Things Are by Maurice Sendak, Max, the protagonist, displays in many ways that he is influenced by his mother. The story begins with Max misbehaving in a wolf suit and getting punished by her for it. After being sent to his room, his mind conjured a place where he could experience what it’s like to be in control. Max himself is a wild thing, and when he arrives at the island with the other wild things, he wants to understand why he was punished so he tames them.Read MoreAnalysis of a Picture Book--Where the Wild Things Are Essay1307 Words   |  6 PagesANALYSIS OF A PICTURE BOOK WHERE THE WILD THINGS ARE Written and Illustrated by Maurice Sendak Picture books can have a very important role in a classroom, from elementary school through middle and even high school. They offer a valuable literary experience by combining the visual and the text. Maurice Sendak’s Caldecott Award winning book, Where the Wild Things Are, is a wonderful blend of detailed illustrations and text in which a young boy, Max, lets his angry emotions create a fantasy

Wednesday, May 6, 2020

American Pop Art Essay - 2717 Words

Examine the mass medias influence on both the formal and iconographic features of American Pop Art. Centre your discussion on one or two examples each of the work of the following artists: Andy Warhol, Claes Oldenburg, Roy Lichtenstein, Tom Wesselmann, James Rosenquist. Pop Art is one of the major art movements of the Twentieth Century. Characterized by themes and techniques drawn from mass culture such as advertising and comic books, pop art is widely interpreted as a reaction to the ideas of abstract expressionism which preceded Pop in the late 1940s and early 1950s. The decade of the 1960s was perhaps one of the most provocative, in terms of culture, politics and philosophy, of the 20th century. The amazing growth that†¦show more content†¦Campbells Soup Cans as well as Warhols famous Marilyn Monroe, (1962, Leo Castelli Gallery) are silk screened paintings based on the mass produced. These images are often presented in a series by which Warhol repeats the picture a large number of times on the same canvas or on separate canvases. Each image in the series is slightly different from the next one. Warhol utilizes a wide range of color from the monochrome to the vivid and vibrant. In his Campbell Soup painting, numerous rows and columns of red and white Campbell soup cans are painted alongside each other. They are all identical except for the flavor of the soup that is written on each can. Warhols main aesthetic strategies were based on the fashion industry and mass media advertising. This means that he constantly used reproduction and inc essant repetition in the art work. But it was repetition and reproduction without a message. For example, the statement ‘Black Bean on the Campbells soup can is meaningless when it is reproduced in art, which is exactly how mass advertising works and Warhol wanted his artwork to have this same effect. However, Warhols Campbells soup did not only function as an illustration of commercial industry and advertisement, it was an intrinsic part of Warhols life and memories and popular culture. For him the soup represented a feeling of being at home with family. It was what the mass mediaShow MoreRelatedPop Art And Its Influence On American Culture786 Words   |  4 Pagesâ€Å"If Pop art was a from of realism, it was a realism that represented the ways American consumer culture had altered the perception of reality itself. Pop artists imagined themselves confronting a world in which the scale and compass of consumer capitalism, with its near-total saturation of society, exceeded tr aditional perceptual structures (Miller 598). Pop Art movement took place in various cities but mainly in New York in the sixties and became popular within two or three years. Artist from thisRead MorePop Art - All American Style2541 Words   |  11 PagesPOP Art - All American Style The amount of money and time we waste in this country is always under scrutiny. Ron English takes this controversy to new heights. His art screams modern pop culture. He will boldly display what most people are thinking. His billboards are filled with controversy and that is just the way he likes it. He makes no excuses for what he represents. English says that he is only speaking the truth and dispute is something he never shies away from. He attacks our everyday bombardmentRead MoreComparison Of Andy Warhol And Roy Lichtenstein797 Words   |  4 Pages Pop Art was a popular movement that formed in the 1950’s in Britain, and later formed in the united states. When you think about pop art you think about three-dimensional art. Well Pop art is not about the form of the picture. Pop art is like an advertisement, news magazines and comic books that catch the people s eyes. There were many artists like Eduardo Paolozzi, Richard Hamilton, and Robert Rauschenberg, who presented pop art to the world especially in the united states. Pop art is alsoRead MorePop Art And The Pop Culture1616 Words   |  7 PagesDuring its time, pop art really exposed American culture. The pop art movement gained its prominence in the United States during the 1960’s. The pop art movement came after the abstract expressionist movement and first emerged in Great Britain during the late 1950’s but blew up in the United States. Like I already stated, I believe that in our society our overall beliefs and values are reflected through various aspe cts of our everyday lives. I believe that pop art and the pop art movement is a greatRead MoreThe Philadelphia Museum Of Art Museum855 Words   |  4 PagesThe Philadelphia Museum of Art was my first time to an art museum, and overall I think it was a good experience. When I thought of an art museum, I thought it was going to be all paintings. But as it turns out, that idea was wrong. There were lots of other forms of art there as well. The exhibit that I enjoyed the most was the International Pop exhibit. But there were also many other exhibits that I enjoyed as well. Some of those include; European, American, Arms and Armor. All every interestingRead More 1960-19701279 Words   |  6 PagesVietnam War. The Civil Rights Movement was another great catalyst for social protest in the sixties. The goal was to promote racial justice and equality in America. The progress was slow but there were many great men to fight for the rights of every American. The most influential leader known is Dr. Martin Luther King. He and his followers called the attention of discrimination against minorities by organizing rallies, strikes, and marches. He convinced President Kennedy and later President Johnson toRead MoreAutumn Rhythm, By Robert Rauschenberg, And Marilyn Diptych1243 Words   |  5 Pagesfrom the ideas of Surrealism about art that looks to examining the unconscious mind, and the feelings people hold that makes us all humans. Through the discussion of Autumn Rhythm (Number 30) by Jackson Pollock, I will define Abstract Expression and why this work is part of this movement. Then, through the discussion of Canyon by Robert Rauschenberg, Target with Plaster Casts by Jasper Johns, and Marilyn Diptych by Andy Warhol, I will explain Assemblage and Pop Art and why each of these works belongRead MorePop Art : The One That Catches My Attention Is Pop1007 Words   |  5 PagesThere are several different art movements, but the one that catches my attention is Pop Art. In the 1 960’s, a group of younger artists invented a new American form of realism. Andy Warhol, Claes Oldenburg, and Roy Lichtenstein invented this movement. Andy Warhol was a highly successful magazine illustrator and graphic designer; Ed Ruscha was also a graphic designer, and James Rosenquist started his career as a billboard painter. Their background in the commercial art world trained them in the visualRead MoreThe Music Of Pop Art1301 Words   |  6 PagesThe art movement I have chosen to write about is pop art. The pop art movement was about appealing to the eye through popular culture and through news and advertising. Pop art emerged in the mid 1950’s in the United States. British artists Richard Hamilton and Eduardo Paolozzi were critics that made pop art popular in Britain in 1952. Paolozzi’s first creation in pop art was a collage of newspaper clippings. A film was made by Ken Russell, which gave life to the idea of pop art in Britain. MeanwhileRead MoreInfl uence Of Consumer Culture On Pop Art1379 Words   |  6 PagesThe pop movement established itself during the rapid multinational corporate American expansion of the late 1950’s to mid 1960’s (Mamiya 1992, 14). Recognised for their study of subjects of popular culture and incorporation of â€Å"commercial techniques.† (Burton 2007, 113), Pop artists embraced â€Å"the culture of the masses† (Wilson 2011, 3). Although the Pop artists remained critically aware of the shortcomings within consumer culture their entanglement with the mentality and techniques of the culture

Tuesday, May 5, 2020

Potential Personal Liability †A complete solution of Sample

Question: Explain the potential personal liability to Acme Fireworks if a spectator is injured by a stray firework from a fireworks display. Answer: Introduction: In this review, the laws of UCC cover the accidents of the individual enforcing fireworks. The organization Acme Fireworks have to follow the UCC rule to provide measures to the injured individuals. The Acme Fireworks cannot operate as a sole proprietorship. Because they are works on fireworks not only for that every company want a support on their any kind of risk. The Acme Fireworks needed an injury management system for any kind of risk involved in fireworks. They need a support on medical treatment, which could have required for the companys employee or the customers they have. The Common goal of the injury management system is to give protections of their day to day operations, employers maintain closer and regularly contact with their workplace. The employees are actively participates in implementing workplace injury understand that the injury management was a huge thing about a running business, which tends to achieving the best outcome from the injure workers. Involvement of Universal Commercial Code in signing contract: UCC is a set of rules covering the commercial transactions in U.S. and other territories. These transactions consist of money, mortgages, enforceable contracts and the sales of products. UCC is first published in 1952, covering all 50 states within United States of America. This UCC has a goal in case of considering enforceable contracts in an organization. It also includes the exceptions of the common laws in contracts, so UCC is appropriate practicable law in this context. A contract is called enforceable because, the governing authority of the organization will enforce the law abiding the protective measures of an individual. Essential elements of the contract to be followed: Enforceable contract should be a significant part of firework business. The concerned company has to take responsibility for the injured individuals. The necessary provisions of an enforceable contract are the following: Offer: An offer is the willingness of participation of a company into consideration of the contract. This offer can be acceptable or unacceptable to the party depends on the rules and regulations mentioned in that contract. This offer can be presented to the company in different ways like in an email, in a letter to grant the acceptance. Offer should contain: 1. A statement of objectives to be followed by the offering party, 2. A specific proposal to the company with all the regulations, and 3. A communication to identify the offered person. These are the key parts of an offer; if any of these are not present in an offer, then the offer is incomplete and not acceptable. Acceptance: Needless to say that an acceptance is the positive response to the offer of an organization. It is also a final expression of an organization to the regulations of the offer. Acceptance can be made by the person or the agent of the concerned authority. In addition, an acceptance must be made in the mentioned way as per the offer stands. If the party has made any changes to the previous offer then the party should have to counteroffer. There should be no values to the previous offer. There can be a slightest chance of non-acceptance of the changed offer. Parties with legal capacities: Allowing party and organization should create a legal relationship as per the contract. The organization should follow the arrangements to this issue. One exception in this arrangement is a letter of intention that the parties have particularly specified as unbound part of an offer (Musgrave, 2015). In most of the cases, courts find that the legal relation does not include the social and domestic agreements. For instance, two roommates of a hostel are sharing a car; while one is driving and one is fuelling the car, then this is not a good practice of legal relationship. Lawful subject matter: To make a contract enforceable, the subject cannot be forbidden by the law or break public course of action. For instance, a contract for deal of against the law drugs is not enforceable and a person cannot transfer clear title to real assets if the assets are bound by mortgage. This subject matter consists of heads of terms and the commercial participation. This commercialization outperforms the negotiations and signing of state-of-the-art contract. The companies continue their business sharing the money, working in a project, sharing their all resources. Mutuality of obligation: In case of a contract, the authorities must have a common purpose and assembly of mind on the conditions. The parties must agree to the same thing, in the same sense and at the same time. If one party has been misled by the contract, then the contract can be voidable. A review of the communications between of the parties and how they performed the terms are used by the courts to determine whether mutuality of obligation exists. Consideration: Consideration is the very significant part of a contract; it can be money or a guarantee. With this, it may contain moderation from suing on an argument as a part of a disagreement. The considerations are mentioned in an agreement or it must be directed by the rules of the contract. The points of the considerations are: there must be consideration of an exchange and it does not have to assemble any experiment. For instance, as a gift you gave old car to your friend many years before and now you made him compelled to paint your house, then this cannot be a valid consideration for his agreement. To have a proper and legal contract you will need to execute such contract with an individuals signature must be witnessed. Potential liabilities of Acme Fireworks: Acme Fireworks is one of the Australias largest and most dependable wholesalers. This organization should have a potential liability issue according to the laws enforcing the fireworks. This organization should have several protective measures to diminish the rate of accident happened during firework display. First of all, in this fireworks display, organization should ensure the use of legal fireworks (Belanger et al., 2009). There are two types of fireworks such as: legal without permit and illegal without permit. UCC confirms the sale and use of sparklers not exceeding 36 inches, stationary cones foundation, snakes, noisemakers, confetti poppers with less than one-fourth of explosive and others that can spin and move on the ground. The fireworks like firecrackers, roman candles, bottle rockets and mortars are not legal without permission of the government (Bell et al., 2009). This organization should fulfil the permit before displaying illegal fireworks. Acme fireworks should coll aborate with an injury management system to ensure the injured individuals treatment. In this injury management system, there should be a claim form for the persons accident details such as cause of accident, percentage of burn, whether it is fatal or casual, in case any compensation needed and other relevant information. The respective hospital or treatment facility should be provided according to the claim form. In this measure, there is another liability to the company that is the organization should have a team to control crowd in firework display; proper organized crowd can decrease the rate of accident (Mason, 2008). The Acme fireworks should check the quality of fireworks before lighting up. Bad quality fireworks can burst instead of burning completely; stray fireworks burst can damage an entire crowd. The different employment types and relationships relevant to agency law and the advantages and disadvantages of each type specific to Acme Fireworks: The Acme Fireworks have many employees they deal with all kind of fireworks. They export fireworks and firecracker over approximately 40 countries. The Acme Fireworks have many types of employment. The employment of Acme Fireworks categorized in five types: Full-time employment: The full-time employees are having a fix employment position in Acme fireworks. They are usually works 40 hours in a week. They are also pre-scheduled in their workplace (Seker, Ramaswamy Nampoothiri, 2011). Such full-time employees are an accountant, a director and a general manager of Acme Fireworks. The Advantage of Full-time Employment: A full time employee are very much loyalty to development of the company. They are feeling some time that they have ownership in the business. This feeling enhance their skills and the heard working work forces. This result in they are available all time to stand besides the company when they needed (Donelson, 2012). A full-time employee is work with one company therefore; they are very much strong in the sense of security. The Disadvantages of Full-Time Employment: The full-time employment is become very costly in hiring and maintaining such stuffs. The full time employee have many facilities in their work place such as like medical insurance and free vacation for their family. Part-Time Employees: The part time employment is those who work approximately thousand hours in any twelve-month period. The Part-time employees are works for a certain period, who are lunched as complete a mission and they have a target base job. Many times part-time employees are hired for achieving an organizational goal. The Advantage of Part-time Employees: Part-time employees can be an affective staffing option for temporary and small or young businesses. They are hirer for a short period. They are might be a substitution of another full-time worker for a short period. The part time hiring process was varying to the work available for them (Rong-xue Li-jun, 2009). The part time employees are not qualify for company benefits so the cost for this employees are low. The Casual worker or employees: Many people are work as casual worker or employee to the organization. Casual workers are normally paid for the time they are working for the company or the organization at daily basis. The casual employees are have a chance to get more money because they are working as daily basic or hourly. There also a chance to get more awards. The Advantages of casual employment: The casual worker of a company is paid more for their certain requirement. They not only get more money they also have a very flexible work place. Here Acme Fireworks also have some casual workers who are need to complete a huge market requirement of firework (Edwin et al., 2008). This type of worker is gives a quality of service which, has a guarantee of regularly worked. They have a regular income. The Disadvantage of casual employment: In this type of employment, they are work as daily rate. This is a big problem in arranging a personal loan and finance. They are cannot take any holiday as they are wish to. The employee, who works for the company, did not cover with any insurance coverage. Then if this worker getting injured throughout their workplace but did not get any medical coverage. Acme Fireworks needs collaboration: The Acme Fireworks cannot operate as a sole proprietorship. Because they are works on fireworks not only for that every company want a support on their any kind of risk. The Acme Fireworks needed an injury management system for any kind of risk involved in fireworks. They need a support on medical treatment, which could have required for the companys employee or the customers they have. The company have to measure the explosive materials if they are having a report according to their product and they have to take responsibilities for their buyers (GAO MO, 2011). Many organizations or companies have different thinking of injury management system. The Common goal of the injury management system is to give protections of their day to day operations, employers maintain closer and regularly contact with their workplace. The employees are actively participates in implementing workplace injury understand that the injury management was a huge thing about a running business, which tends to a chieving the best outcome from the injure workers. The workplace based injury management gives benefit to everyone. They give workers a better feeling for their security. The injury management system can be implemented by all large business. This means that the worker has a value to the company and company can take care of Health and Safety (Gorski, 2012). A workplace health program introduces a positive awareness and commitment to injury management. Report all Injury: Many work places, will found as incentives for managers to reduce the injuries by getting their injured employees back to the work. The employees are usually known that which conditions will get more involvement in their work environment. A company is driven by the result such as statistics or cost rather then their health and safety. Reporting without Delay: However, all injury are reported but its still not enough. If any employee injure then inform the authority immediately. The management will give a faster recovery solution that results in the worker get well soon and get back to the work as soon as possible (Jian-hong, 2010). The delay in inform to the authority, results in hampering the hole process. If IMS was implemented in an organization then there are no issues regarding to inform the authority. Conclusion: The Universal commercial code proposed a business law model. This model involves the main structures of the business protocol, which make restriction over Acme Fireworks. This restrictions are the company cannot use the illegal fireworks and the also maintain same particles in all fireworks which was previously tested by the investigation authority. The company also asking for lunching any product in the market and attend a pre-testing process by the investigation authority. The UCC was declare that any company contact with them they have to take a permission if any changes they wants to make. The UCC also test all products for all company and it conforms that no other company was able to introduce same product at a time. This is the UCC agreements and their goals. The Fireworks company was collaborates with injury management system. The IMS provides a positively shape the IMS process start to finish. The employee are highly motivates through IMS tram and conditions. The IMS model ca n involve to evolutes the injury of a worker, when he will get back soon. By involving that model a business achieve the highest goal. Refernce list: Belanger, H. G., Uomoto, J. M., Vanderploeg, R. D. (2009). The Veterans Health Administration system of care for mild traumatic brain injury: Costs, benefits, and controversies.The Journal of head trauma rehabilitation,24(1), 4-13. Bell, R. S., Vo, A. H., Neal, C. J., Tigno, J., Roberts, R., Mossop, C., ... Armonda, R. A. (2009). Military traumatic brain and spinal column injury: a 5-year study of the impact blast and other military grade weaponry on the central nervous system.Journal of Trauma and Acute Care Surgery,66(4), S104-S111. Donelson, D. (2012). A BOOMING BUSINESS. (cover story). Family Business, 23(3), 36-40. Edwin, A. F., Cubison, T. C., Pape, S. A. (2008). The impact of recent legislation on paediatric fireworks injuries in the Newcastle upon Tyne region.Burns,34(7), 953-964. GAO, S., MO, W. (2011). On accident rescue in fireworks and firecrackers factory.Mineral Engineering Research,2, 016. Gorski, D. (2012). HIGH Anxiety. Best's Review, 113(3), 64-65. Jian-hong, N. I. E. (2010). Study on safety production core issue of fireworks and firecrackers [J].Journal of Safety Science and Technology,6, 013. Lexington Herald-Leader (2011). Bureau of Alcohol, Tobacco, Firearms, and Explosives (ATF). Lynn, I. (2010). Shops Face Prosecution for Fireworks Sales. Mason, S. (2008). Booming fireworks business hampered by new laws. Fort Worth Business Press, 22(25), 25. Musgrave, B. (2015). Higher insurance requirement caused Lexington neighborhood to cancel fireworks display. Rong-xue, S. H. Q. K., Li-jun, W. E. I. (2009). Dynamic Monitoring and Supervision System of Fireworks Production, Storage and Transportation Process [J].China Public Security (Academy Edition),4, 015. Seker, T., Ramaswamy, S. N., Nampoothiri, N. V. N. (2011). Accidents and disaster management in fireworks industries.Technology and Society Magazine, IEEE,30(4), 55-64. Sun, K., Yang, H. (2012). Statistical analysis of dangerous chemical accidents in China.Fire technology,48(2), 331-341. Wisse, R. P., Bijlsma, W. R., Stilma, J. S. (2010). Ocular firework trauma: a systematic review on incidence, severity, outcome and prevention.British journal of ophthalmology,94(12), 1586-1591. www.ilovelibraries.org (2015). Nuts and bolts of enforceable contract [online] Available at: https://www.ilovelibraries.org/article/nuts-and-bolts-enforceable-contract [Accessed on 22 Aug, 2015] www.findlaw.co.uk (2015). Business contracts [online] Available at: https://findlaw.co.uk/law/small_business/business_contracts/500257.html [Accessed on 22 Aug, 2015] Hoffheimer, Michael H. 2013. Conflict Of Laws. New York: Wolters Kluwer Law Business. Rau, Dana Meachen. 2011. Fireworks. New York: Marshall Cavendish Benchmark. Eisenberg, Melvin A, and Melvin A Eisenberg. 2002. Contracts. Chicago, IL: Gilbert Law Summaries.

Sunday, April 5, 2020

Your Health and Food Essay Example For Students

Your Health and Food Essay My momma says that alligators are ornery because they got all them teeth and no toothbrush. My momma says that happiness comes from little rays of sunshine that sprinkle down from above when your happy. My momma says thyat Vicky Valencourt is the devil. I disagree, I think shes really great, she helped me play football and I like her. She showed me her boobies and I liked them too. Coach Klein says that what momma dont know wont hurt her and thats why he has roy orbeson tattooed to his behind. He says that the best thing to do is to fake left, no fake right, no dont fake, think about faking then pretend to fake. In conclusion boobies are nice and I like them. Bibliography: We will write a custom essay on Your Health and Food specifically for you for only $16.38 $13.9/page Order now My Momma .

Sunday, March 8, 2020

9 Celebrities Who Used To Be Truck Drivers

9  Celebrities Who Used To Be Truck Drivers Ever wonder how they started out? Ever sit behind the wheel of your rig and daydream that you could be famous too? Turns out, some of your favorite celebrities got their start as truckers. 1. Charles BronsonHe won a Purple Heart for his work as an army trucker. This actor from The Dirty Dozen, The Great Escape, and Death Wish  also trained to be a pilot. He’s hardwired to operate heavy machinery!2. James CameronThis  director of Titanic and Avatar  got his start trucking, too. The next time you see a semi on the side of the highway, just imagine there’s an aspiring director behind the wheel, working on his screenplay between miles.3. Chevy ChaseAfter medical school and a jazz band,  he  drove trucks before his first big break on Saturday Night Live.4. Sean ConneryTruck driving runs in his blood. His father was a trucker in Scotland before him, so it came as no surprise when the future Bond, James Bond drove 18-wheelers after leaving the Royal Navy.5. Rock Huds onRemember him? He  drove trucks after World War II, before he hit it big as a rom-com star with Doris Day.6. Richard PryorThis funny guy drove trucks both in Germany and at home before breaking out as a comedian.7. Viggo MortensonThis actor, famous for his roles in movies like  Lord of the Rings, Crimson Tide, and A History of Violence,  mostly worked in Denmark shipyards; but even he did a few trucking jobs in his home country before making it big.8. Liam NeesonThis megastar might never have been famous if it hadn’t been for his truck driving school instructor encouraging him to consider acting. He could have spent his best years as a Guinness forklift operator instead of fighting kidnappers on the silver screen.9. Elvis PresleyThe King of Rock n’ Roll himself  drove trucks after high school to make a living. Some say he even got his signature hairdo from the truck driver fashion of the time.So whatever your dream is, don’t forget how many famous men b efore you got it done while on the road.

Friday, February 21, 2020

Assignment Essay Example | Topics and Well Written Essays - 2000 words - 2

Assignment - Essay Example Some of the continuous changes in the environment these organizations operate in include international competition, increasing acquisitions and mergers, reformations of individual organizations, and technological advances as identified by Dowling & Welch (2004). The implications of these changes on various aspects of the organization vary depending on the individual organization, however, for international corporations that experience the impact of these changing dynamic environments it is necessary to adopt a greater level of flexibility and search for novel sources of competitive advantage. As mentioned above, skills and core competencies are regarded as the key elements essential for driving effective innovation and desired change, and therefore are the major source of competitive advantage (Gratton, 2000). As highlighted by Boxall and Purcell (2003), these changes do indeed qualify knowledge work and employee skills. In tandem, this offers the suggestion that Human Resource Devel opment (HRD) is the core function around which Multinational Corporations (MRCs) succeed and maintain competitive advantage. Although all organizations are bound in such external environments, particular organizational features put emphasis on some important disparities in the role profiles of the people who have been tasked with carrying out the operations in each specific organization. It is widely held that the prevailing competitive environmental condition and appreciation of the significance of knowledge and learning to gain a competitive edge are increase the status and power of the HRD function and lead to the emergence of varied opportunities for HRD professionals (Boud and Garrick, 2001: Carter, Hirsh and Aston, 2002: Harrison, 2006). The increasing challenges manifest in the organizational structure of MNCs lead to the creation of distinctive roles for HR and HRD professionals that are not available in domestic organizations or the national context (Peterson and Thomas, 20 07). This paper therefore discusses the role played by the HRD function in MNCs in an international context concerning the changing environmental circumstances that have been highlighted above. In addition, draws on the conclusion that the role of HRD in maintaining a competitive advantage in a global stage has become greater than ever before, and is mainly influenced by the international factors that come into play. The International Context and the Role of HRD in MNCs The extant surge in globalization has been identified as a central environmental factor that continues to shape the operations of HRD professionals in MNCs across the world. Globalization entails a large quantity of issues such as the growth in international, multinational and transnational organizations’ advances in technology, mergers, acquisitions, ad strategic alliances. Short and Callahan (2005) state that in the quest for organizations to go global or maintain their position at the international stage, t hey are likely to turn to HRD professional to offer advice and support on the most viable strategies and practices to adopt. However, globalization forces the HRD function of such organizations to transform their way of thinking about the nature radically, role and tools of people development in order to remain competitive. The methods, therefore, adopted by the HRD function in MNCs is mainly influenced by the decision of the organization to lean toward international convergence, divergence or to operate as a transnational

Wednesday, February 5, 2020

Avoiding sexual harassment problems Term Paper Example | Topics and Well Written Essays - 1750 words

Avoiding sexual harassment problems - Term Paper Example The responsibilities and caution requisite for the achievement of an environment favorable for work and studies is one of the high expectations that the society has laid upon all members (Tatiana 2). The golden rules involved in the process of maintaining a sex harassment free zone is a core duty of all the members of the society (Tatiana 2). For instance at the workplaces, every employee holds a legal obligation to keep their working surrounding free from sexual harassment. In situations where such obligations are less taken into consideration or even ignored, Francis (23) offers a stern warning that low output from work, loss of dignity as well as low quality work may result. Coupled with the golden rule of life stating that individuals should always strictly aspire to do unto others what they would also wish to be done to, Kent State University developed an elaborative policy as regards unlawful harassment and the discrimination based on gender, race and tribe, political or even r eligious differences. Keeping in mind that sexual harassment is an act that may not spare an individual for some special reason, employees at all work places should ensure that they fully acquire a proper comprehension of the various forms of sexual harassment (Francis 20). ... As Francis (45) reports, many office managers have also been reported to instill extreme discomfort to the other office users such as cleaners by making sexually explicit statements in their presence. In times of ideological differences that may naturally arise among employees, others may belittle their coworkers by insulting them through using sexist or demeaning arguments in order to silence them. More frustrating is when employees harass the rest of the university workers by posting sexually oriented jokes such as pornographic pictures or videos on the university’s intranet bulletin sites as others also sends electronic mails to their coworkers that contain sexually oriented language (Linda & Hajdin 7). Similarly, in the higher learning institutions such as the universities, more or less similar cases of sexual harassment forms have been reported either from the male or female students against senior staff members such as the university professors and lectures. Workers with in the university are encouraged to beware of all forms of sexual harassment in the entire university community in order to help curb such vises completely. Tatiana (12) reports in his book that even though the act is gender and superiority neutral, most reported cases have been those against female students by fellow male students and the university professors and lectures. As opposed to the fellow student’s forms of harassment, the professors and the lectures resort their power and academic authority to intimidate the female students in favor of sexual pleasure with them (Linda & Hajdin 3). A professor may blackmail a female student by asking them to choose between either to getting an â€Å"A† in their examinations or fail the

Tuesday, January 28, 2020

ICICI Bank: Porters Five Forces Analysis

ICICI Bank: Porters Five Forces Analysis Contents (Jump to) Introduction Impact of Globalization on Banking Industry Poter’s Five Forces Model Rationale of the Porter’s Five Forces Model in the Banking Industry Threat of New Entrants: Bargaining Power of Suppliers: Bargaining Power of Buyers: Threat of Substitute Products: Intensity of Competitive Rivalry: Introduction to ICICI Bank Impact of Globalization on ICICI Bank Conclusion References Introduction Globalization is the integration of worldwide markets. It changes everything enabling corporations, countries and individual to approach around the world deeper and cheaper never ever before (Freidman, 2005). According to Cato (cited Ervin Smith, 2008), â€Å"Globalization† defines the current inclinations towards the unbound flow of international investment trade beyond borders and the emerging merger of the economy around the world. Globalization hikes development standard of living of the countries that expose themselves to global market as it increased economic freedom and drive competition (Ervin Smith, 2008). ‘Globalization is the merger of historically distinct and separate national market into huge global market. Falling down of barriers to sell internationally’ (Hill, 2012) There have also been changes in the composition of trade and financial flow and trade flow are increasingly made up of intermediate factors of production. Hummels, Ishii, and  Yi (2001) detail the growth in vertical specialization, and Jones, Kierzkowski, and Lurong (2005) detail the rise in fragmentation and outsourcing. At the same time, capital market transactions are an increasing part of international Financial Flows. Lane and Milesi-Ferritti (2007) document the increasing importance of cross-border capital flows since the mid-1980à ­s. Globalization, in brief, is a process of increasing economic integration and growing economic interdependence between countries in the world economy. It is a relative softening up of economic and trade barriers across the countries so as to facilitate a free inter ­flow of capital technology, people, goods and services. Demand and competition in the market has been increased and changed. From production to services each and every sector is looking for international exposure. So many national companies become International in the last decade. Most of U.S. Companies have their Head offices in USA, but all the production work done by Asian countries like China, India and Philippians (Hill, 2012). Impact of Globalization on Banking Industry The banking sector is one of the most important economic sector and most influential and responsive to change whether international or domestic (Kenaway, 2009) The world banking system has gone through many transformations in last decade. There are drastic changes in service as well as technology. There is huge increment and integration of international financial sector. Transformations create the opportunity and challenges for international banking. It also provides the opportunity to expand internationally. Banks come with different changes like high quality customer services and less face to face interaction for example customer can contact with bank through call centre many miles away or when they can buy goods and send the money through online transaction system within minimum time period. Deregulate the banking acts and combines with globalization and integration of financial markets. Create new competitive environment to increase the efficiency of baking services. Increment in competition due to globalization and deregulate should affect on small and large scale banks. After adopting globalization government stopped protecting their local banks, world become a level playing field with survival of the fittest. Due to high competition banks provide best possible services in the most efficient way. Now banks start providing all financial solution to customer. They are providing loan and so many third party cross sell products. Competition made traditional banks come out of comfort level and turn to more effective way to service customers. So many small scale domestic banks merge with big players of industry ‘Many of research studies show that large scale impact on banking industry in all over the world. Due to global competition many of small bank merge with large banks. For example Bank of Rajasthan merge with ICICI BANK in 2010.’ (Business standard.com, 2010) Poter’s Five Forces Model According to Henry A. (2011) Porter’s five forces framework can help organizations to ascertain the attractiveness or profit potential oftheri industry by analysing the relative impact of each of the five forces on their industry structure. (Henry, 2011) The availability of the various players makes the industry so competitive and dynamic. This calls for a need for each individual player to operate competitively in order to sustain its business. The players in the industry need to make a strategic analysis of the industry in order to know the appropriate strategies to be applied in order to sustain the business continuity. One of the useful models in assessing the attractiveness of any industry is Porter’s Five Forces Framework (Porter, 1980) Rationale of the Porter’s Five Forces Model in the Banking Industry The model attempts to address key strategic issues in a wider scope. Many of the issues mentioned in the model, including the forces and the management of those forces, are relevant to the banking sector as well as any other service-oriented business. The results, which will be obtained by the application of this model, should be given the value of the time of the analysis and that a continuous review is necessary in order to avoid to be myopic or obsolete with the results. Michael Porter provided a framework that models an industry as being influenced by five forces (Porter, 1980). Figure 1 provides details of the framework. Fig: Porter’s five forces model (Exploring Management, John R. Schermerhorn, Jr) Threat of New Entrants: According to Hill and Jones (2009) potential competitors are the companies that are not currently competing in the industry but have capability to do so if they choose. The threat of entry of new firms into an industry depends on extent of barrier to entry like economies of scale, capital requirement, government policies, switching cost for buyers, etc. (Kew Stredwick, 2005) To open a new bank, huge capital investment is required. Moreover, there are lots of regulatory issues like government regulations for licensing, etc. Despite of these obstacles, a large number of banks are entering the market so the threat of new entrants should be high. But, due to bank failures and mergers according to FDIC, the number of banks opened from 1977 through 2002 is roughly 215 per year. Trust is one of the biggest hurdles for entry of a new bank. It is difficult for new banks to start up due to involvement of money financial information of other people. People tend to trust big brand names that are well known big banks, which, according to them are trustworthy. Today, banks are providing facilities for serving all financial needs of the customer at one place. Customers tend to allow a major well known bank to look after all of their accounts and financial needs. This centralization further makes it difficult for new banks to enter. As a result, the threat of new entrants is relatively low in banking industry. Bargaining Power of Suppliers Suppliers are the individuals or companies that provide inputs in terms of resources and materials, services etc into the industry (Hill Jones, 2009). The power of suppliers is dependent on Number of suppliers, Brand Power,possibility of forward integration and dependence of customers, etc.(Kew Stredwick, 2005) In banking industry, capital is the major resource and primarily there are 4 suppliers of capital i.e. Deposits of the customer, loans mortgages, mortgaged securities and loans taken from other financial institutions. Through these major suppliers, the bank can meet its requirements like borrowing needs of the customers and at the same time keeping enough money to fulfill withdrawal requirements. The power of the suppliers is widely based on the market and impact of this power is between medium to high. Bargaining Power of Buyers An industry’s buyer may be the individual or end user that will ultimately consume/buy the product of the firm or the companies that distribute the products further. (Hill Jones 2009). Buyer’s power depends on concentration of buyers, alternative sources of purchase, possibility of backward integrations. (Kew Stredwick, 2005) As far as an individual is concerned, it is not a major threat. But, if the cost of switching is higher, then this can affect the power of the buyers. If a single bank looks after all the banking requirements of the customer like savings, mortgages and other financial needs, then it will be a big botheration for the customer to move to some other bank. In order to persuade customers to move to their bank, the entrepreneurs may use different tactics like lowering the switching costs, but most of the customer may still choose to stay with their current bank. The internet has played a vital role in increasing the power of the customer in this industry. Customer can very easily and conveniently compare various banks at almost no cost at all. The cost of opening and maintaining an account as well as the rates offered by different banks can be checked by the customer anytime, anywhere. Threat of Substitute Products The more substitutes a product has, the demand for the product becomes more elastic. Elastic demand means increased consumer price sensitivity which equates to less certainty of profits (Kew Stredwick, 2005). Availability of substitutes of products places limits on the prices market leaders can charge (Hill Jones, 2009) The banking industry is not as much affected by rival banks but the non-financial organizations pose bigger threat of substitution. Although these organizations do not provide deposits, withdrawals, etc, but services such as mutual funds, insurance and fixed earning securities are offered by these companies in much convenient way. Method of payment and loans pose a threat of substitutes, which is relatively higher. For example, dealer who sell costly items like automobiles, ornaments, electronics, etc usually prefer financing expensive items. Usually, these companies give lower rate of interest on bill payment as compared to loan taken from any bank.9 Intensity of Competitive Rivalry Rivalry refers to the degree to which firms respond to competitive moves of the other firms in the industry (Hill Jones, 2009). Rivalry among existing firms may manifest itself in a number of ways- price competition, new products, increased levels of customer service, warranties and guarantees, advertising, better networks of wholesale distributors, and so on Barnat, 2014.) There is very high competition is banking industry. This industry is into existence since hundreds of years and is servicing people since then. Due to this reason, banks need to try to inveigle customers from their rival banks. This is done through lower rates of interest on loans, higher rates on deposits, better convenient after sale services and other investment related services. The basic competition is this industry is to give best services within minimum time period. But due to this completion banks are suffering from lower Returns on Assets (ROA). Due to this nature of the banking industry, there is possibility of more consolidation of the industry. Bigger banks go for acquiring or merging with smaller banks instead of spending valuable money on advertising and marketing. Introduction to ICICI Bank Industrial Credit and Investment Corporation of India founded in 1955 as a joint venture of World Bank. Its parent company is ICICI group. ICICI bank promote in 1994 by ICICI limited and whole subsidiary of ICICI shareholding. It is an Indian multinational bank and financial services provide based in Mumbai. ICICI have global banking operation 19 countries. ICICI Bank Ltd is Indias second largest financial services company headquartered in Mumbai, India. It offers a wide range of banking products and financial services to corporate and retail customers through a variety of delivery channels and through its specialized subsidiaries in the areas of investment banking, life and non-life insurance, venture capital and asset management. The Bank has a network of 2,533 branches and 6,800 ATMs in India, and has a presence in 19 countries, including India. The bank has subsidiaries in the United Kingdom, Russia, and Canada; branches in United States, Singapore, Bahrain, Hong Kong, Sri Lanka, Qatar and Dubai International Finance Centre; and representative offices in United Arab Emirates, China, South Africa, Bangladesh, Thailand, Malaysia and Indonesia. The companys UK subsidiary has established branches in Belgium and Germany. ICICI Banks equity shares are listed in India on Bombay Stock Exchange and the National Stock Exchange of India Limited and its American Depositary Receipts (ADRs) are listed on the New York Stock Exchange (NYSE). Impact of Globalization on ICICI Bank To cope with globalization and increasing customer demand, ICICI was one of the new banks to start internet banking, private banking services and mobile banking services and mobile ATM services. Influenced by globalization, ICICI was the first ever bank from India to borrow Currency Units from European countries. With globalization and presence of multiple national and international firms, it was necessary to provide payment facilities through credit cards. Hence with Airtel and HPCL, ICICI bank launched multi-branded credit card to enhance customer base. ICICI has collaborated with Lloyds TSB of UK to make it easy for people of Indian origin living in the United Kingdom to access more branches and ATM in UK as well as India. In terms of profits, there has been a substantial improvement. It was a conscious strategy to pare the size: the bank decided to focus on profitability and efficiency. It has improved the composition of funding by reducing high cost funds. There was growth in international business. The international business which was 25% of the bank’s balance sheet now has come down to 23%. In the UK and Canada, the loan books are flat and in Russia it shrank. In terms of financial performance, ICICI has improved its Earnings Per Share, from 2009 through 2013 EPS has grown from 33.76 to 72.22; an increase of approximately 114%. Also, the net profit margin has risen from 5.63 to 12.94 in the period of past 5 years. ICICI has reduced its total expenses by 17% and increased its income by 15% approximately ICICI had adopted a strategy of aggressive sales and introduced new innovative expansion strategies and launched new different products which attracted the customers. ICICI had also taken over couple of companies which did give a major boost to its business and deposits recently it had also taken over Bank of Rajasthan. ICICI is successful in catering to the needs of its Indian Customers who are overseas (Non Resident Indians) by introducing many NRI services. ICICI was successful in opening many current and savings accounts and increase its deposits and has also introduced savings accounts for children as well. With this kind of exemplary performance and coupled with superb customer service in a very short span ICICI had emerged and successfully became one of the leading private sector banks of India. Conclusion The overall impact of globalization on ICICI bank is good. The net profit margin of the bank has increased by 2.5% annually in the past five years. The business strategy of the Bank has mainly been driven by the increased globalization of the Indian economy, the growing trend of Indian corporate expanding overseas, the large population of non-resident Indians and persons of Indian origin across the globe and overseas companies looking to invest in India. References Barnat R. (2014), Stratigic Formulation, available at http://www.strategy-formulation.24xls.com/ Ervin J, Smith Z.A, Globalization:A Reference Handbook, 2008 Friedman T.L. (2005), The World is Flat Henry A.(2011), Understanding Strategic Management, Oxford University Press p. 81-83 Hill C., Jones G. (2009) Strategic Management Theory: An Integrated Approach, Cengage Learning p. 43-45 Hill C.W. (2012), International business competing in global marketplace, McGraw-Hill Education http://www.icicibank.com/aboutus/about-us.html Hummels, D., J. Ishii, and K.-M. 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